Contact the SlimTide Desk
Real people, one business day or less on email, live phone during desk hours. This page is the authorized contact channel referenced in the source verification checklist.
Channels
| General support | care@eslimtide.com |
|---|---|
| Orders, refunds, returns | orders@eslimtide.com |
| Phone | +1 (318) 553-0264 |
| Desk hours | Monday to Saturday, 9:00am to 6:00pm Eastern |
| Mailing address | Redbud Wellness Company, LLC, 912 Texas Street, Suite 4C, Shreveport, LA 71101 |
Before you write
Keep your order number handy for anything transactional; it is in the confirmation email from checkout. Payment and shipping run through the authorized gateway, so card changes and address fixes on open orders move fastest by phone. Refunds follow the 60-day guarantee steps, and lot questions get answered same-day when a label photo rides along.
Anti-phishing note: the desk never emails first to request card numbers, gift cards, or account passwords. If a message claiming to be portal support asks for payment data, forward it to care@eslimtide.com and delete it.
Write to the desk
Prefer reading first? The help center answers the twelve most common product questions, and the SlimTide official website overview keeps pricing and the lot record in one place.